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Terms and conditions of use

Welcome to www.hindnassar.com .These terms and conditions apply to the Site and all of its divisions. They apply when using or purchasing products & services through our website and provide important information for you as a buyer. By using the Site, you represent that you confirmed to comply with these terms and conditions with hindnassar.com in relation to your use of the Site; This User Agreement is effective upon acceptance.

Account and Registered User

To access certain service to order and purchase Product you must create an account on hindnassar.com. Your account is personal to you and is non-transferable to any third party. We will protect Your Information according to our Privacy Policy When you register and create an Account, you must provide an accurate and Real information about you including your E-mail address, first name, last name, country, phone number, and any other information required for creating your account, You should always update your registration data to keep it complete and accurate.

Your Account

If you use the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Hindnassar.com does not sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use hindnassar only with involvement of a parent or guardian. You will maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, or incomplete, the Site has reasonable grounds to suspect that such information is untrue, inaccurate, or incomplete, or not in accordance with this User Agreement, without prejudice to any other rights and remedies of hindnassar.com under this User Agreement or at law, hindnassar has the right to indefinitely suspend, limit or withdraw your access to the Site.

Payment

We take payment from your credit or debit card at the time we receive your order for the relevant Products, payment method (k-net – visa – Master card – Paypal). In the event that we are unable to supply the Products, we will inform you as soon as possible by email or call and a full refund will be given where you have already paid for the Products.

Cancellation

Please note that there may be certain orders that we are unable to accept and must cancel.

Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our fraud avoidance department, cases where we find that the customer is manipulating the account to place multiple orders. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional.
Information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Account by providing us your bank details No cash disbursement shall be made under any condition whatsoever.
We try to be as accurate as possible with the information we present on our website, we will make reasonable efforts to accurately display the attributes of the products we sell. We are not responsible for any errors that may be reported by suppliers in the product descriptions. We do not warrant that product descriptions is error free.

Return Policy

Customer purchased an item and wants to return or exchange – he/she has only 14 days to return or exchange, make sure the items must be returned in a resalable condition. That means your item must be unused and in the same condition as you received it. The item must be in the original packaging and returned with.

Any accessories, labels and “free gifts” or bonus items within 14 days from the date on which items are delivered.
In case, if any return request made by the customer then we will not refund the shipping charges as that has already been incurred by us. We will refund the product purchased amount only.
In the case of a product purchased with a gift coupon, bundle offer, special offer or purchased during the sales campaigns etc. then we have the rights not to accept the product return. Replacement is possible only if customer is proving (defect / missing part / etc ) only within 14 days after the delivery.
Product damaged due to wrong usage (electrical source, water leakage, tear, breakage etc.) will not be accepted under the warranty terms & conditions.

International Deliveries

Shipping and clearing charged are nonrefundable for all canceled orders.
Customer will ship the canceled order to hindnassar on the same address unless we authorize otherwise.
You are responsible for assuring that the product can be lawfully imported to the destination country.
When ordering from hindnassar.com, the recipient/buyer is the importer of record and --must comply with all laws and regulations of the destination country.
Orders that are shipped to countries outside the State of Kuwait may be subject to import taxes, customs duties and fees by the destination country’s authorities. The recipient/buyer of an international shipment may be subject to such import taxes.
Customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance are only bearable by the recipient/buyer.
We have no control over these charges and cannot predict the amount. Customs policies vary from country to country. You should contact your local customs office for further information.
When customs clearance procedures are required, it can cause delays beyond our original delivery dates estimated.